Zoho CRM is now integrated with Facebook, which means Facebook profiles of prospects and contacts can be integrated with CRM Leads and Contacts modules, providing a platform to centralise a truly in depth knowledge of your prospects and contacts and relations with them. Social CRM is here to stay!

The new Zoho CRM multi currency feature provides you with the ability to easily support business transactions in the global market place, in multiple currencies.

Zoho, the creators of over 25 online business, collaboration and productivity applications, recently announced three new native mobile apps; Zoho CRM on Android, Zoho Projects on iPhone, and Zoho Docs on Android, providing you and your teams with highly flexible mobile access over your key business data.

If your business is in Australia, New Zealand, USA, or Canada, and your company accepts a large amount of daily payment receipts, with the Paypal Payflow Payment Gateway you will be able to quickly receive online payments from your customers, and, at the same time, take advantage of some great reporting features.

Evaluate your company and measure your business using Key Performance Indicators.

Zoho have recently announced their "Zoho Support Express license", for Zoho Support online customer service software, which targets small businesses that have customer service support requirements but do not have designated full time support agents, or perhaps part time/seasonal support staff...

You are currently at the airport waiting for your plane, and, as, your company’s national sales manager, a client calls with an issue that requires an online web meeting to be held within the next two days. You are confident that the regional sales executive and regional engineer that are assigned to this client are available in two days time. In the interest of expedience, and pleasing the client, you make arrangements with the customer to hold the web meeting in two days time...

We were asked on the CRM Asia Solutions online Chat line the other day what Zoho Docs is and what can business people do with it.

Zoho Docs is online document management application where you can store files online, securely in a centralised location and provides a platform to access documents from anywhere, online. Zoho Docs can be your the homepage for all your documents, spreadsheets, presentations, pictures, music, videos, indeed all your online collateral.

With Zoho Reports you can develop highly effective business reports. For example, monthly profit and loss financial reports, or perhaps after sales productivity and customer satisfaction reports. Zoho Reports allows you to work more efficiently by streamlining your reporting channels to distribute these reports to the people who need them, based on their hierarchy in the organisation. And it does this without the need for creating separate reports.

We are excited to announce the update to Zoho Projects which enhances the product, and at the same time, simplifies its use.

The Zoho Projects web app for iPhone, and Android devices is now available!

Here we briefly review the major the project management challenges of collaboration, online and up to date resources, project assets, project meetings and so on.  You can also find an embedded Zoho Show presentation where you can find out more about these issues and also how Zoho Projects can assist you to overcome them.

CRM Asia Solutions presents Cloud based, Zoho applications for Corporate Businesses, Small Businesses, Internet & Software Development Companies, Legal / Law Firms, Property Services Management Companies, the Sports and Leisure Industry, Team Based Operations, Claim and Warranty Management, and Schools, Education and Training.

With Zoho online applications you can concentrate on growing your business while we at CRM Asia Solutions and Zoho look after your software, hardware and support using Cloud Computing technology.

Zoho CRM has released the Mobile CRM iPhone App which is a CRM for iPhone application that will provide your sales teams get immediate access when on the go to their Leads, Accounts, Contacts, Potentials and Activities information stored in Zoho CRM.

Customer Relationship Management (CRM) applications are being implemented on a regular basis by small to medium sized companies.

Just as the benefits of CRM systems vary from company to company so, too, do the costs.  

At CRM Asia Solutions we implement the Zoho CRM applications into small to medium sized companies.

CRM costs break down into three areas; the software, professional services, on going support.

So how do you find out how much a Customer Relationship Management (CRM) system will cost?


When you have defined your business needs and goals you will be able to obtain quotations for:

1. CRM Software Costs.

CRM Asia Solutions sells and support the Zoho CRM application, a solution that is delivered by Software as a Service, and costs US$12 per user per month.      

2. Professional Services Costs.

CRM Asia Solutions' professional services cost from US$500 with the Rapid Implementation Package. For more complex CRM requirements requiring the customization of Zoho CRM costs are typically in the US$2,500-US$5,000 range.

3. On Ongoing Support Costs

CRM Asia Solutions provide their Help Desk Support Plan for just $US399 per year.

Contact CRM Asia Solutions for more information on Zoho CRM here, or drop an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

With Zoho Support, the online help desk solution, you can allow your customers to view their organization tickets, customize the portal invitation and specify the default language for your customer portal.

The Zoho Online Invoice application now provides you with the ability to log time with the Timesheet Recording feature.

An ongoing warranty cost reduction program through part of your continuous product quality improvement program should mean a positive change in your accruals over a period of time.

Zoho Reports, an on demand Business Intelligence (B.I.) program, and one of twenty plus applications from those clever people at Zoho Corp., can help you to improve your sales and after sales operations management reporting.

Zoho CRM now has highly sophisticated Business To Business Campaign Management features so that you can plan, develop, deliver and analyse your marketing campaigns.

Zoho Corp., continues to enhance all of their 20+ web based, online, enterprise 2.0 business and utility software applications, and has recently added a few more cool features to Zoho Docs.

Save Time And Money With the Integrated, Online Virtual Meeting Tool in Zoho CRM

Sales Managers can use the integrated online meeting function in Zoho CRM to start instant virtual desktop meetings with new leads and existing customers.

Strategic Zoho Online Solutions Tailored for Claim Management

Unable to analyse claim data for your business?  Unsure which products are receiving most claims? Why not utilise the power and flexibility of Zoho online solutions for Claim Management?

Import Google Docs Spreadsheets Directly To Zoho Reports

Zoho Reports now supports the import of Google Docs spreadsheets for enhanced fine grain reports, charts and dashboards.

Zoho Reports For Google Apps

Integrating Zoho and Google has never been easier with the latest seamless functionality between Zoho and Google with Zoho Reports for Google Apps.

SMS Add On Integrated to Zoho Support Online HelpDesk App

Zoho Support, the web based HelpDesk and Knowledgebase software from Zoho, incorporates an SMS add-on that will alert your clients of notifications related to their support tickets.

Give Easy Access for Customers to your Zoho Support Online HelpDesk Portal

There is a cool feature in Zoho Support, the affordable web based HelpDesk software from Zoho that allows us to map the portal to your business domain, making it very easy to access / remember the URL.

HelpDesk Software from Zoho

Zoho have released their latest online business app, Zoho Support.  Zoho Support is a powerful on demand Help Desk solution that allows you to provide your customers with outstanding support.