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| Official Partner of Zoho CRM |
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We provide professional, inexpensive website and CRM consulting services. |
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Analyse business processes and troubleshoot ‘pain points’ |
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Give your business a web presence, promote your site |
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CRM consulting and implementation |
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Analyse customer behaviour and target the right customers |
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Improve Sales efficiency and communication |
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Provide a better service to customers |
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Full training for all staff levels |
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Support packages for all budgets |
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CRM Asia Solutions has a strong background in Systems Analysis & Design, business process analysis and software development processes.
Although our Business & Requirements Analysis services can be done independently, they are ultimately aimed at complimenting the CRM implementation stage, which gives:
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A ‘window’ into Sales forecast / Sales status |
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Improved Sales/Marketing and Customer Service Processes |
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Centralised/categorised products and services |
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Visibility into marketing campaigns, measurable ROI |
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Lead generation and conversion of leads to sales opportunities |
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We take a business-driven approach and our take great effort to understand the business goals of your potential web design / redesign and CRM implementation. We will then analyse and document your business processes in the form of flow diagrams, web forms etc., identify stress points and outline key performance indicators you wish to implement in order to improve the efficiency of your business. Finally we will match the proposed implementation points to your business goals.
Much of this analysis phase involves analysing the ‘people processes’ as well: communications, data capture, visibility of data and reporting channels and methods. Time required for this phase will depend on the size and complexity of your business model.
If you would like more information, please contact us
here.
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