Here are some of our most recent case studies. If you are in a similar business or simply face similar situations to those described in this section, please feel free to use the Web / CRM assessment buttons on this page to send us relevant information about your company or contact us here for a more general enquiry.

Steve's English Zone
Basic Joomla Website & Zoho CRM Starter Package
www.steves-english-zone.com

Steve, a former member of the British Army, now a language instructor in a university in NE Thailand and writer for the Bangkok Post, wanted an inexpensive, basic website to provide information on English language communication for both teachers and students.

He wanted a backend Content Management System (CMS) to allow him to make updates himself and a Customer Relationship Management (CRM) tool which provided effective contact / vendor / partner management and segmentation, mass mailing functionality for newsletters and announcements as well as development of a teacher knowledgebase for use by teachers/students.

CRM Asia Solutions implemented a basic Joomla managed website and Zoho CRM Starter Package.

View Steve's testimonial

t+b Solutions
Zoho CRM
www.tandbsolutions.com

"t and b Solutions", a performance improvement company that understands that organisations cannot change until their people's thinking changes. Their approach is to partner with businesses to provide the management development needed for them to grow, whether it is training, coaching or consulting.

t and b Solutions chose Zoho CRM as their CRM platform in order to improve their sales and marketing and contact management. Zoho CRM allowed t and b Solutions to manage their sales pipeline and sales closure processes far more effectively. It has also empowered Marketing staff to quickly and easily segment their customers for email marketing campaigns and reporting and has enabled improvements in email communications, both in terms of quality and efficiency, between local staff and international clients.

View t+b Solution's testimonial

CRM Enterprise Implementation
Major Website Redesign

One of Thailands largest and most well known building materials manufacturers and producers of environmentally friendly fibre cement building products, with over 2500 employees.

This large, ongoing CRM implementation project involved multiple departments: Sales, Marketing and Customer Support. Key elements were business process analysis, customizing the CRM to match complex business processes, creation of Sales, Marketing and Support dashboards, detailed management reports and integration with ERP systems.

In addition we assisted the teams with training, Business English courses, improving customer relationship management skills and internal corporate processes and communications and copywriting of Marketing materials.

We also consulted on the complete redesign of the Mahaphant website, including writing website content, keyword analysis, SEO, search engine marketing and oversaw the development process throughout.

Leonor Jewellery Designs
Website & CRM Small Business Starter Package www.leonorjewellerydesigns.com

Based in Bangkok Thailand, Leonor Jewellery Designs is an independent small business in the early stages of development. Leonor makes and sells her own stylish range of jewellery and required a simple, inexpensive web design as a means of providing information about the company and materials used in their products. They also needed a way of displaying product images and allowing potential customers to contact them.

After creating their website CRM Asia Solutions customized and implemented a CRM on demand solution for them which allowed Leonor to capture and segment leads and increase efficiency of communication to help convert them into sales. Leads came from exhibitions and from the website. The business process analysis stage also highlighted the need for easy to implement product books, quotations and invoices, which was reflected in our choice of vendors for this particular CRM solution.

Azure Designs
CRM Small Business Starter Package

Azure Designs is a small independent business run by a British designer based in SE Asia. They have done numerous print and web designs for various small-medium businesses in the region and were growing to the point where they needed a structured yet inexpensive means to manage their sales projects.

The company already had a web presence, so approached us to assist in implementing a CRM solution to help the small sales team manage and close opportunities, structure the immature sales process & improve client communications as well as providing more visibility into the sale pipeline for the Managing Director.

BQ Bridal
CRM Small Business Starter Package
www.bqbridal.com

BQ Bridal is a small, family run business based in Bangkok Thailand. They manufacture and sell custom made wedding dresses and associated wedding attire.

To attract an international audience to their products the company needed inexpensive web design, basic Search Engine Marketing and a means to manage customer enquiries that came through their site. Being non-native English speakers they needed assistance structuring their sales process, training staff on the importance of customer service and writing specific sales communications templates for uses in key parts of the sales process.

These are some of the most recent case studies. If you are think you need assistance in your business in similar areas to those mentioned above, please feel free to contact us here to see how we can help you.