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Increase your Website Lead Capture Ratio by Implementing Live Sales Chat
CRM Asia Solutions have recently implemented Zoho Chat, another of Zoho's suite of web based business applications, in our website in order to increase website lead conversion. How? By providing the means for potential customers to chat live with sales giving them the chance to ask product related questions and giving Sales the chance to... well..., sell!
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Read more about using Zoho Chat as a sales tool, here....
Contact us on info@crmasiasolutions.com and we'll advise on how you can implement this simple but effective tool in your website.
Four Tips on How Website Owners can Weather the Current Financial Storm
In these times of financial turmoil, it is even more important to make your website and other online tools work for your business and strengthen your online marketing plan and infrastructure to obtain and convert leads and retain them as customers so you are ready for the stormy weather ahead. Here are four recommendations to help you keep the visitors flowing and leads converting.
- Improve the Site's Conversion Rate Now
- Improve Your Organic Search Marketing
- Evaluate Per Lead Costs, do Pay Per Click and / or Email Marketing Campaigns
- Improve your Landing Pages and Lead Capture/Conversion Process
Read more here...
BizPhone is an Australian run company with a focus in Japan. BizPhone sell hosted PBX business phone solutions and they contacted us for a website redesign project and CRM solution. Their requirements included management of contacts and integration with Outlook, collaborative calendar and marketing campaign management with mass mail out functionality, using templated emails created by their marketing team.
Read more case studies here..
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How can I use the Contact Us form on my website to capture more enquiries from potential customers and convert them into sales?
To encourage people to sumbit their information, make the website form as easy as possible to fill out, keep the number of required fields to a minimum. You could include a Live Sales Chat feature on your website which could be used by a potential customer to get more information and by your Sales team to persuade that potential to submit their information.
To capture this information in a central database, you need to use a CRM and implement 'web-to-lead' functionality which will automatically put the lead information from your website into your CRM. Train your Sales team to enter phone leads into the CRM as they arrive. Channel leads to your website so they complete the Contact form and your own business admin is kept to a minimum.
Finally, you should implement CRM workflow, which will automatically i) respond to the lead, ii) assign the lead to the right sales person iii) notify the sales person and iv) provide preset sales templates, saving time and admin during the sales process.
Show me the concept of capturing leads in a website and converting them to sales in a CRM.
Contact us for more information on info@crmasiasolutions.com
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Read more FAQ here...
Zoho CRM is a powerful Customer relationship Management system offered by CRM Asia Solutions, Thailan's first Zoho Alliance Partner. Zoho CRM gives you great flexibility to organise your business, communicate and collaborate with your contacts and colleagues - all at an unbeatable price of just 12 USD per month per user.
No software, no hardware, no hassles.
Click here to contact us for more information or a FREE demo or chat live with our Sales team.
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