Zoho CRM Consulting Services

 

The primary focus of CRM Asia Solutions is Zoho CRM Consulting / Zoho CRM Implementation in Small-Medium Businesses (SMBs) in the Asia Pacific region, including Australia, Singapore, Malaysia, Thailand and Hong Kong.

Our Zoho CRM consulting services typically consist of helping you understand the benefits of implementing Zoho CRM in your business, analysis of your requirements and offering advice on best practises and showing you how to get the tool to match your needs and improve efficiency of your teams.

Our Zoho CRM projects normally start with a chat with one of our Sales Managers via LiveChat or Skype, followed by a completion of an assessment form that will help us assess your CRM requirements.

Once we have confirmed your project scope and additional needs we will follow up via email to suggest a package or customised project.

We have several one stop CRM solutions for you to choose from including solutions geared towards specific verticals. Please refer to the Solutions section for more information.

Typical Zoho CRM consulting services typically include the following steps, depending on the size and nature of the project:

 Zoho CRM complete customer relationship management
  • Business and project scope analysis
  • Project plan, logged and tracked via Zoho Projects with you for more effective online project management
  • Zoho CRM customisation services
  • Online reviews and screen sharing using Zoho Meeting
  • Implementation and testing
  • Zoho CRM support via our HelpDesk

Due to the wide variety of online business solutions offered by Zoho we are also able to offer innovative workaround solutions for more complex scenarios if Zoho CRM is not capable of meeting every need.

For example, we have successfully managed Zoho implementations that integrate Zoho CRM, Zoho Reports and Zoho Wiki to provide a powerful CRM solution with online reporting capability that also provides features to publish the reports in a company intranet.

We have carried out very successful Zoho CRM projects, Zoho support and training in a variety of locations using Zoho collaboration tools: Australia, Hong Kong, Thailand, Singapore and America. For more details on how we do this see how we work online with our clients to save time and expense.

For more information or a free, no obligation quotation for our Zoho CRM consulting services, please contact us here.