Log and track pipeline sales Improve lead conversion process Shorten sales lifecycles Log and track issues Log and track sales activities Streamline Quotation and Invoicing Improve corporate communications Get visibility into revenue pipeline
Manage marketing campaigns Track campaign ROI Email marketing Maximise lead capture Improve future campaigns Streamline sales processes Consolidate marketing medium Manage Telesales campaigns
Centralise support requests Track support team activities Develop internal knowledgebase Reduce issue resolution time Capture customer issues via the web Link cases to product knowledgebase Automate case management Get 360 degree view of customer cases
Sales and Marketing Automation Zoho CRM aligns your Sales and Marketing by integrating sales with campaigns, leads, sales pipeline, forecasts, etc.
Plugins for Quickbooks, Office and Outlook Improve business productivity by synchronizing between other software solutions.
Easily Customisable Drag-and-drop UI tools for customizing Zoho CRM as per your business process. Need help? Let us do it for you!
Integrated Email With the Outlook and Zoho Mail add-ons you can track all your customers email correspondence inside Zoho CRM.
Inventory Management Zoho CRM empowers you to complete the post-sales activities with an integrated inventory management system.
CRM API for Third Party Integration Developer API for integrating CRM modules with third-party business applications such as accounting, ERP, etc.
Role Based Security Zoho CRM empowers you to control the CRM data access based on users' job role in your organization hierarchy.
CRM Reports and Dashboards Zoho CRM helps you to analyze sales & marketing trends and key CRM metrics by reports and dashboards.
