What does CRM Asia Solutions Zoho support cover?

• Consultation on Zoho CRM features and functions and best practices
• Customised user manuals
• Consultation and advice on how to get the best out of the system and apply it to your business
• Customisation of your CRM via the admin functions according to your requirements
• Training for your Zoho CRM users
• Login for your PM/team to the CRM Asia Solutions Project portal – this is used to track support requests, centralise documents and communications, add/discuss forum topics, assign tasks etc.
• Communication of issues directly to Zoho
• Expediting open support issues with Zoho on your behalf (if they are related to technical / bug fix issues)
• Submission of feature and customisation requests directly to Zoho