Case Studies » Zoho CRM » Zoho CRM - Customisation Spain Skydiving School
Skydiving and CRM? With Zoho you can! This young and dynamic company in Spain wanted a CRM application which could be implemented quickly and within a 1K USD budget. We helped them set up their users, establish corporate identity with pre-made email templates, customise the lead and sales records to contain student hotel and flight information, and customise the contact records to allow instructors to add student grades, strengths and areas for improvement.
To implements a customised Zoho CRM solution in a short time frame with a client in a completely different time zone and a budget was just US$1,500.
CRM Asia Solutions implemented Zoho CRM, and CRM Asia Solutions’ Connect into following departments:
Key elements of the project were:
Customization of lead, contact, and potential records to match the skydiving school’s tailored packages, training details, and student recording requirements.
Following the online Zoho implementation, which was done on time and within budget, this small company in Spain was able to tailor more efficiently their all inclusive tailored skydiving packages to new and existing clients.
Furthermore, with extensive package options now online, the sales staff were able to better manage up selling opportunities, thereby increasing sales revenue.
Future CRM expansion opportunities include implementing various applications from the suite of Zoho business solutions. For example Zoho Challenge (online student testing), as well as strategic email marketing as they expand into the European marketplace.
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