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Zoho CRM - Improve Customer Interactions and Increase Sales

Zoho CRM is a powerful, on demand CRM solution perfectly suited to the home business small-medium business and large enterprise alike. With powerful features, affordable licensing and integrated to many other of Zoho's cloud solutions, Zoho CRM is ready to use without any hardware or software installation providing Sales, Marketing and Support automation.

  • Automate sales, marketing and support processes
  • Get a 360-degree view of your business
  • Track sales & marketing activities from a central location
  • Share customer emails, calls and staff interactions in one place

Benefits of Zoho CRM

Ease of Use

We guarantee your sales, marketing and support teams will love the Zoho CRM interface!

Powerful Functions

Zoho CRM comes with a powerful set of functions that will impress all users. Flexible, adaptable, integrated and fully mobile.

A Fraction of the Cost of Competitors

Zoho CRM is superb value compared to alternatives - packing the same functions as the likes of Salesforce.com for a fraction of the cost.

Part of a Full Software Suite

Zoho CRM is just one of over 40 apps offered by Zoho, many of the integrated, all available under the Zoho One license.

Award Winning CRM Software

Zoho CRM has won many business software awards

Improve Sales and Team Efficiency with Zoho CRM

Zoho CRM - powerful online customer relationship management software from Zoho
Zoho online CRM software gives you more visibility into your business

Sales and Marketing Automation
Zoho CRM aligns your Sales and Marketing by integrating sales with campaigns, leads, sales pipeline, forecasts, etc.

Plugins for Quickbooks, Office and Outlook
Improve business productivity by synchronizing between other software solutions.

Easily Customisable
Drag-and-drop UI tools for customizing Zoho CRM as per your business process. Need help? Let us do it for you!

Integrated Email & Email Marketing Capability
With the Outlook and Zoho Mail add-ons you can track all your customer emails. Also integrates to Zoho Campaigns email marketing app.

Inventory Management
Zoho CRM empowers you to complete the post-sales activities with an integrated inventory management system.

CRM API for Third Party Integration
Developer API for integrating CRM modules with third-party business applications such as accounting, ERP, etc.

Role Based Security
Zoho CRM empowers you to control the CRM data access based on users' job role in your organization hierarchy.

CRM Reports and Dashboards
Zoho CRM helps you to analyze sales & marketing trends and key CRM metrics by reports and dashboards and now Advanced Analytics.

Fantastic Reporting and Dashboards

Zoho CRM has advanced analytical functionality

Mobile CRM

Zoho CRM is mobile friendly and can be used on standard mobile browsers or with mobile CRM apps
Zoho CRM can be used on all major mobile devices too.  Increase sales productivity by providing the flexibility your teams need on the road. Add calls, meeting notes, tasks in the field. Update sales information and leads after face to face meetings.Increase sales productivity by providing the flexibility your teams need on the road. Add calls, meeting notes, tasks in the field. Update sales information and leads after face to face meetings.

All of it can be done using Zoho mobile CRM and then the user's data will be up to date and ready to use when they get back to the office.

Integrated Zoho Cloud Business Apps

Zoho actually have a suite of over 40 online business apps. Zoho CRM is now integrated with Zoho accounting, helpdesk, project management, online BI and email marking tools to provide a truly 360 degree suite of online customer relationship management tools.


In this example Zoho Reports has been integrated to Zoho CRM to provide very powerful drill down reporting and chart creation tools that can generate all manner of reports on the fly and even publish them online in your company wiki/intranet or website.

Benefits

  • Rapid implementation packages available - contact us for more information
  • Rich feature set with intuitive, customisable user interface
  • Fraction of the cost of alternatives, why pay more? Zwitch to Zoho now!
  • No hardware or software needed, accessible from anywhere
  • World class data security, backup your data at any time
  • Extensive reporting capability into key business areas: Sales, Marketing and Support
  • Increase business productivity by automating the customer life cycle
  • Continuous product updates with no service disruptions or extra costs
  • Optional, dedicated HelpDesk support packages.

What does Zoho CRM allow you to do?

Sales Managers


  • Log and track pipeline sales
  • Improve lead conversion process
  • Shorten sales lifecycles
  • Log and track issues
  • Log and track sales activities
  • Streamline Quotation and Invoicing
  • Improve corporate communications
  • Get visibility into revenue pipeline


Marketing Managers


  • Manage marketing campaigns
  • Track campaign ROI
  • Email marketing
  • Maximise lead capture
  • Improve future campaigns
  • Streamline sales processes
  • Consolidate marketing medium
  • Manage Telesales campaigns


Support Managers


  • Centralise support requests
  • Track support team activities
  • Develop internal knowledgebase
  • Reduce issue resolution time
  • Capture customer issues via the web
  • Link cases to product knowledgebase
  • Automate case management
  • Get 360 degree view of customer cases

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