
Zoho Software for Different Industries

Doug the Planner, Scheduler & Organiser

Claudia the Number Cruncher
Sawat dee kha! My name is Claudia and I’m crazy about graphs! I love to stay on top of what’s going on by using detailed dashboards filled with data and statistics on the performance of my business. I love numbers, data tables, charts and graphs!
I think it’s very important to know how the business is doing, and know where we’re at regarding finance. I use all sorts of graphs to show this and can see patterns and trends in our performance. Using that data I can predict when to take the next step. There is no end to the benefits of using analytics in business!

James the Salesman
Hi, I’m James. I’m really into the marketing and customer relations aspects of business. I love to make sure that the business is growing by using tools like CRM software to communicate with the right people about the right things, like products and services, promotions, client care and so on.
I use CRM to manage sales, so the business can see how it’s doing, what revenue is forecast and how well marketing campaigns perform in terms of revenue versus budget.
I love everything about customer care too and I try my hardest to keep customers happy so that on top of getting new leads, we can win more repeat customers - which improves the company’s income and its reputation!

Laura the Designer and Communicator
Hello! My name’s Laura and I am really into communication with customers, end users and even work teams. I love to design websites and use my creative skills to make websites readable, interesting and easy to navigate for customers. I also love marketing and communication too. I think that it’s vitally important to keep everybody on the team informed, so I like to use forums, surveys, forms, intranets and communication apps to ensure that everyone’s in the loop.
I also think the same about customers: I send out newsletters and project/product updates to leads so they stay informed and know exactly what’s going on. I like to make sure that everyone’s happy, because I believe that effective communication is the key to any successful business.